SMS Program Description & How You Opt In

Indy Service Connect · Program: Missed-Call / After-Hours Service Follow-up · Effective 2026-07-14

Who we are

Indy Service Connect (operated by Kris Gadshian) provides transactional text messaging that helps local service businesses continue a consumer service request when a phone call is missed or occurs after hours. This is not a marketing or promotional subscription program.

What messages you may receive

• A single follow-up SMS after you call our published business number and we miss the call or are closed
• Transactional replies if you answer that SMS (for example confirming we received your address or job details)
• No advertising blasts, no third-party lead lists, no affiliate offers

Message frequency varies based on whether you call and whether you reply. Message and data rates may apply.

How end users opt in (complete message flow)

Path 1 — Inbound phone call (primary)

1. The consumer finds our published phone number (website, Google Business Profile, ads, or other public listing for the service business).
2. The consumer places a voice call to that number to request service (for example roofing, repair, or inspection).
3. If the call is not answered, or occurs outside business hours, our system does not connect the call to a live agent. Instead it:
   • Plays a short recorded greeting that states we missed the call and that we are sending a text to this number; and
   • Sends one transactional SMS to the calling number.
4. Example SMS: “Indy Service Connect: Sorry we missed your call. Reply with your address and what you need, or call us back. Msg frequency varies. Reply STOP to opt out.”
5. The consumer may ignore the SMS, call back, or reply with details. Further SMS only continues if the consumer replies to that thread.
6. By calling the published number to request service, and after hearing the spoken notice that a text will be sent, the consumer is notified that a transactional follow-up SMS may be sent to complete the service inquiry. The consumer can reply STOP on any message to cancel further texts.

Path 2 — Keyword text opt-in (optional re-subscribe)

1. A consumer may text START, YES, or UNSTOP to our long code.
2. They receive an automated confirmation, for example: “Indy Service Connect: You are opted in to transactional missed-call and service follow-up texts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help. Reply STOP to opt out.”
3. They may then receive transactional service follow-up messages as described above.

Path 3 — Ongoing reply

If the consumer replies to a transactional SMS with job details, that reply continues consent only for that service conversation until they opt out or the request is complete.

How to opt out and get help

• STOP — cancels further messages; we send a one-time confirmation and stop
• HELP — help information and contact
• START / YES / UNSTOP — re-enables opt-in as above

Support: support@admrl.app

Required links

• Privacy Policy (mobile number non-sharing; message frequency; message and data rates)
• Terms and Conditions

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